Privacy Policy

At Madawa Services, we prioritize the privacy of our customers and employees. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By engaging with Madawa Services, you agree to the terms described in this policy.

1. Information We Collect


  • Personal Identification Information: We may collect personal information such as your name, email address, phone number, mailing address, and other contact details.
  • Employment-Related Information: For candidates applying for jobs, we may collect employment history, education, skills, references, and other relevant details.
  • Service Usage Information: This includes information about your interactions with our website, services, and customer support.

2. How We Use Your Information


  • Service Provision: To match you with suitable employees such as nannies, maids, caregivers, and other staff.
  • Communication: To send you service-related communications, updates, and promotional offers.
  • Improvement of Services: To analyze data and enhance customer experience.
  • Legal Compliance: To fulfill legal obligations or respond to lawful requests.

3. Data Protection


We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.


4. Third-Party Sharing


Madawa Services may share your information with third-party service providers who assist in our operations (e.g., payment processing or background checks), but only to the extent necessary. We do not sell or trade your personal information.


5. Data Retention


We retain personal information for as long as it is necessary to provide our services and comply with legal obligations.


6. Your Rights


  • Access and update your personal information.
  • Request the deletion of your data under certain conditions.
  • Opt-out of marketing communications.

7. Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legal requirements. Any changes will be posted on our website.


8. Contact Us


For any questions or concerns regarding this Privacy Policy, you may contact us at:

Phone: 025506827
Email: contact@madawaservices.com
Website: www.madawaservices.com