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Your success begins with our effective contracts

Madawa as the Best Bangkok Nanny and Maid Agency Provides the Outstanding Service for Finding a Nanny, Nanny Newborn, Tutor, Nurse, Maid, Chef, Driver, and Elderly Care in Bangkok and throughout Thailand

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Our Services

A Comprehensive Set of Services

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01

Initial Contact

  • Inquiry: Reach out to us via phone, WhatsApp, or LINE to discuss your needs.
  • Consultation: Our customer service officers will provide a detailed consultation to understand your requirements.
02

Needs Assessment

  • Personalized Matching: Based on your needs, we will match you with the most suitable candidates from our pool of experienced professionals.
  • Language Preference: We ensure that the caregiver speaks your preferred language (Thai, English, Chinese, or Burmese).
03

Candidate Selection

  • Profile Review: We will send you profiles of potential candidates, including their experience, skills, and language abilities.
  • Interviews: Schedule interviews with the candidates to find the best fit for your family.
04

Contract and Payment

  • Subscription Fee: The subscription fee is paid one time after you decide to hire an employee. The company guarantees a replacement if the employee and employer can’t work together. For new contracts, a new subscription must be purchased.
  • First Month Salary: In the first month, 25% of the employee’s salary is paid to the company and 75% to the employee after they have worked one month. For short-term hires, 25% goes to employees directly.
  • Replacement Policy: For every replacement, 25% of the first month’s salary is paid to the company and 75% to the employee.
  • Additional Fees: There is an additional fee of 1,000 baht for services outside Bangkok.
  • Deposit Fee: A deposit of 2,000 baht is required before we start looking for candidates.
    • The deposit will be deducted from fees after matching.
    • The deposit is refundable if we can’t send any candidate profiles.
    • Keeping the deposit as credit offers 2 free video call interviews when you return.
05

Ongoing Support

  • Regular Check-ins: Our team will regularly check in with you to ensure everything is going smoothly.
  • Support: If any issues arise, we provide ongoing support to address and resolve them promptly.
06

Additional Services

  • Flexibility: If your needs change or you require additional services, we are flexible and ready to assist.
  • Special Requests: We can accommodate special requests, such as elderly care, tutoring, or newborn care.

For Live-in Employees

  1. Working Hours: In case of work over 12 hours a day, working on a day off, or working on 13 public holidays, overtime pay follows Thai labor law.
  2. Meals and Accommodation: Customers offer meals three times a day or pay a food allowance of 120-150 baht per day, and provide a room, bedding, and essentials.
  3. Additional Pay: In case the employee sleeps with a child or elderly, an extra 3,000-5,000 baht per month is paid.

For Live-out Employees

  • Meals: Customers will offer one meal for full-time employees. (In case of less than 5 hours/day, the customer does not need to provide a meal.)

On Demand Services

  • Trial Service: If you wish to trial our services, it will be categorized as an On Demand service.

Our Valuable Services Ready to Help You

We are a trustworthy and reliable nanny (พี่เลี้ยงเด็ก) and maid (แม่บ้าน) agency in Bangkok helping you to find a suitable nanny (พี่เลี้ยงเด็ก), maid (แม่บ้าน), nurse, tutor, elderly caregiver (ดูแลผู้สูงอายุ), or driver(คนขับรถ) to meet your needs, whether on an on-demand, part-time or full-time basis.

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